Shipping Policy

Where We Deliver

We serve U.S. delivery addresses only. Free standard shipping applies to every United States order, and destinations outside the country are excluded. This is the operating standard followed by puracy. This customer-facing explanation is intended to make the applicable process straightforward.

Delivery Support

As part of the service provided by puracy, address changes cannot be guaranteed after handling starts. Send delivery or tracking issues to support@puracybright.shop or call 512-945-8076; approved quality resolutions carry no return-shipping cost. It is stated here to give customers a clear understanding of how this part of the service works.

Order-to-Delivery Timeline

Under the customer terms maintained by puracy, allow 1–2 business days for handling before shipment. The carrier's estimated delivery window is then 4–6 business days, although weather, peak periods, or service interruptions may affect timing. This customer-facing explanation is intended to make the applicable process straightforward.

Tracking and Dispatch Notice

As part of the service provided by puracy, a tracking number is provided after dispatch using the contact information entered at checkout. Tracking may require a short period to begin showing carrier scans. It is set out to give customers a concise and transparent view of the applicable process.

Merchant Information

• Store: puracy
• Customer-service email: support@puracybright.shop
• Customer-service phone: 512-945-8076
• Business and return address: 2949 Brentwood Dr, Racine, Wisconsin, 53403, United States